TERMS AND CONDITIONS

Last Updated: January 8, 2026

This Terms and Conditions Agreement governs the website design services provided by Inspector Website Builder LLC, a North Carolina limited liability company ("Company," "we," "us," or "our"), to home inspection businesses ("Client" or "you"). By purchasing our website design services, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set forth herein. Please review this agreement carefully before completing your purchase.

RECITALS

WHEREAS, Client desires to engage Company to design a Website inside Client's own www.Wix.com account, and as a work made for hire to have the Website housed or hosted on Wix.com Web Servers by Wix.com, and for the Website to be available for browsing on the Internet through the Wix.com services; and WHEREAS, Client is interested in hiring Company to design a Website inside Client's own Wix.com account; and WHEREAS, Company is interested in undertaking such website design work inside Client's Wix.com account; and

WHEREAS, Client and Company mutually desire to set forth the terms applicable to such work; NOW, THEREFORE, for the mutual consideration set forth herein, the adequacy of which is hereby acknowledged, Client and Company, intending to be legally bound, hereby agree as follows:

I. COMPANY'S RESPONSIBILITIES AND SCOPE OF SERVICES

A. Scope of Work

Company hereby agrees to design a five-page Website for Client based upon one of Company's design templates that Client has selected. The Website will include information provided by Client using the questionnaire form provided by Company. Client's Website will be created within Client's own Wix.com account and hosted on Wix.com servers on a month-to-month or yearly basis according to Wix.com policies, domains, procedures, services, and availability, as determined by Client's separate agreement with Wix.com.

Company will design Client's Website to a reasonable degree of professional appearance based on Client's selection of one of Company's five-page website design templates. The Website design shall be based solely on Company's templates and shall not constitute a fully customized website.

After Client's Website is designed inside Client's Wix.com account and ownership is transferred to Client, Company's responsibilities under this Agreement shall conclude, except as otherwise expressly provided herein.

B. Company's Right to Exclude Content

Company reserves the right, in its sole discretion, to exclude from Client's Website and from Client's directory on Wix.com Web Server any content deemed by Company to be inappropriate, unprofessional, inaccurate, false, discriminatory, illegal, or otherwise unsuitable for inclusion in the Website design.

Company is not responsible for Client's statements, representations, professional image, certifications, claims, or qualifications stated on Client's Website. Client bears sole responsibility for all content accuracy and legal compliance.

C. Website Design and Structure

Client's Website shall consist of a Home page (the "first" page for the Website) that may be reached by typing a Uniform Resource Locator ("URL") into a Web Browser. The URL may be determined by Company or Client and registered through Client's Wix.com account in the format deemed appropriate by Company and in accordance with Wix.com URL format requirements.

Client shall be responsible for registering, connecting, and pointing Client's own registered domain name, if one exists, to the Website URL at Client's own additional cost. Company is not responsible for Client's domain, domain forwarding, domain connecting, domain redirecting, hosting, or homepage services provided by Wix.com or any other domain registrar.

Company shall complete the Wix SEO Checklist and configure Client's Website design as a home inspector website design. However, Company is not responsible for website search engine rankings, search engine optimization results, or any issues with domain name connection or Wix hosting services.

D. Client's Initial Review of Website

Within approximately twenty-one (21) days (two to three weeks) from the date Company receives all required business information from Client, Company shall, if possible, deliver the website design to Client for Client's initial review. Client shall then have up to three (3) business days to review the design and request reasonable edits, which Company shall attempt to complete within three (3) business days.

E. Website Edits and Revisions During Initial Design Process

During the initial website design and editing process with Client, Company shall make edits and updates that do NOT include re-designs, template changes, or substantial edits or updates that are greater than a ten percent (10%) change in website content at any moment in time, based solely on Company's opinion and determination. Company shall spend a maximum of one (1) hour on the Website for minor edits and revisions during the initial design process.

In plain language, this means that Company does not design fully customized websites for clients. Company designs customizable websites that are based solely on Company's templates. Therefore, the end result design that Client pays for shall not differ from the selected template by more than ten percent (10%) or one (1) hour of Company's time, based solely upon Company's opinion and determination.

F. Additional Website Edits and Revisions After Initial Design

After the initial Website is designed, reviewed by Client, and published, Client may hire Company, for an additional fee as determined by Company, to perform limited editing and updating tasks to Client's Website. Such additional edits and updates do NOT include re-designs, template changes, or substantial edits or updates that are greater than a ten percent (10%) change in website content at any moment in time. However, additional services may include basic edits such as replacing pictures, updating inspection services, and some minor text changes.

Additional email-based editing and updating services are available for an additional fee as determined by Company. Any live consulting support (via telephone or video conference) for such additional edits shall be billed at Company's standard hourly rate.

Company may, in its sole discretion, accept or decline any additional website edit work requested by Client. If Company agrees to perform such limited editing services, Client shall provide Company with access to Client's Wix.com account to enable Company to perform such additional services.

G. Set Up Meeting and No-Show Fee

Company includes one (1) thirty-minute video conference domain name setup meeting to guide Client through the process of accepting website ownership, setting up hosting, and connecting a domain name. This guidance shall be provided through screen sharing with verbal guidance only.

By scheduling this setup meeting, Client consents to a thirty dollar ($30.00) charge if Client is late or fails to attend the scheduled meeting. A late arrival is defined as arriving more than ten (10) minutes after the scheduled start time. Client authorizes Company to charge this fee to Client's payment method on file.

H. Post-Ownership Responsibilities and Limitations

Once Client has accepted website ownership, Company shall have no responsibility for any technical issues that may arise with Client's Website, including, but not limited to:

Domain name issues
Email connectivity problems
Hosting functionality issues
Website accessibility problems
Any other technical difficulties

Company's involvement in the setup process is limited to screen-share guidance only. All ongoing management, troubleshooting, maintenance, archiving, and technical resolutions are solely the responsibility of Client as the website owner.

Client is the owner and administrator of Client's Wix.com account and Website after the initial Website design work is completed by Company. Company shall have no responsibility for maintaining, archiving, saving, or retrieving any data or information on Client's Website or from Client's Wix.com account.

II. WIX.COM FEES AND HOSTING

A. Wix.com Account Ownership and Fees

For an additional monthly or yearly hosting fee charged to Client by Wix.com, Client shall be the owner and administrator of Client's own Wix.com account, Website, and domain. Wix.com shall provide Client with access to Client's Website through Client's Wix.com account to enable Client to edit, control, and modify the Website, add pictures and pages, manage emails and addresses, manage domains, and improve Client's own Website in any manner Client desires.

Company is not responsible for Client's Wix.com account, domains, emails, hosting, or billing. Company does not pay Wix.com for services that Wix.com provides to Client, and Wix.com does not pay Company for Client's use of Wix.com services. Client must pay Wix.com directly for all hosting and related services.

B. Website Hosting on Wix.com Servers

Client agrees to host Client's Website on Wix.com Web Servers on a month-to-month or yearly basis for a fee in accordance with the Wix.com terms of service agreement between Wix.com and Client. The fee for Wix.com server hosting of Client's Website shall be set by Wix.com and negotiated and agreed to by Client directly with Wix.com.

The Hosting Fee Client pays to Wix.com is governed by the terms of Client's agreement with Wix.com but typically commences on the date the final Website is fully operational and accepted by Client. Future Hosting Fees shall be due and payable to Wix.com by Client on subsequent monthly or yearly anniversary dates of such operational date as per Client's agreement with Wix.com.

Client may cancel its hosting arrangement with Wix.com as per the terms of Client's agreement with Wix.com. If Client stops paying the monthly or yearly fee to Wix.com, or otherwise terminates its agreement with Wix.com, Client's Website may be deleted and removed by Wix.com from the Wix.com servers and the Internet permanently.

Company is not responsible for hosting Client's Website. Company is also not responsible for products and services provided to Client by Wix.com, including without limitation, hosting, domain registration, domain management, and email services. Company is also not responsible for any activities related to Client's Wix.com account, domains, emails, hosting, or billing.

If any issue arises with Client's Website, domain, or email in relation to services provided by Wix.com, Client must notify Wix.com directly and resolve the issue with Wix.com. Upon Client's cessation of payment to Wix.com, Client's Website design, domain, email, online presence, and URL shall no longer be available to Client. Client should consult the terms of its agreement with Wix.com for additional information regarding data retention and deletion policies.

III. COMPENSATION

A. Price for Website Design

The total price for all of the work set forth in this Agreement shall be five hundred fifty ($550) USD. This price covers all work and responsibilities related to the design of Client's five-page Website inside Client's Wix.com account as contemplated by Company in this Agreement.

Upon Client's electronic acceptance of this Agreement, Client shall pay Company by credit card for the website design services. There are no refunds once payment is made, except as provided below.

B. Refunds and Chargebacks

By agreeing to these Terms and Conditions and making payment for Website Design services, Client hereby waives the right to request a refund or initiate any chargeback with Client's bank or payment provider.

In the event a refund is granted by Company for any reason, such refund shall be subject to processing fees, the amount of which shall be determined by the Wix Processing system at the time of refund. Client acknowledges that any decision to grant a refund rests entirely within Company's sole discretion.

Client acknowledges and agrees that any attempt to initiate a chargeback after accepting these Terms and Conditions shall be considered a material breach of this Agreement. In such event, Company reserves the right to pursue legal action against Client and/or report the chargeback to the proper authorities for resolution. Company further reserves the right to recover all costs of collection, including reasonable attorney's fees and court costs.

C. Additional Services - Invoicing and Payment

Company may invoice Client for additional editing and updating work performed on Client's Website inside Client's Wix.com account, if requested by Client and agreed to in writing by Company. Client authorizes Company to charge Client's credit card for invoices and other sums Client owes Company, and to execute any required forms necessary for Company to process such charges.

Client understands that Company may terminate this Agreement if Client does not pay all sums owed when due. Client understands that Company shall automatically charge Client's payment method for additional services unless Client notifies Company in writing (via email) that Client no longer wishes to have additional website editing and updating services performed. There are no refunds for additional services rendered.

IV. PRIVACY POLICY

Company's Privacy Policy is available at https://www.inspectorwebsitebuilder.com/privacy-policy. Client hereby agrees to the terms and conditions set forth in Company's Privacy Policy.

V. CONFIDENTIAL INFORMATION

It is understood and agreed that Company does not wish to receive from Client any confidential information belonging to Client or any third party. Client represents and warrants that any information provided to Company in the course of entering into this Agreement or performing any work hereunder shall not be confidential or proprietary to Client or to any third party.

VI. INDEMNIFICATION AND NO INFRINGEMENT

A. Client's Obligation Not to Infringe

In performing services under this Agreement and in providing content for Client's Website, Client agrees not to provide any items that infringe one or more patents, copyrights, trademarks, or other intellectual property rights (including trade secrets), privacy rights, or other rights of any person or entity.

If Client becomes aware of any such possible infringement in the course of performing any work hereunder or in connection with Client's Website, Client shall immediately cease and desist such conduct and notify Company in writing.

B. Client's Indemnification of Company

Client agrees to indemnify, defend, and hold harmless Company, its officers, directors, members, employees, representatives, agents, designers, contractors, and attorneys (collectively, the "Indemnitees") from and against any and all liability, loss, damage, claims, demands, causes of action, judgments, settlements, or expenses (including reasonable attorneys' fees and costs) arising out of or relating to:

Any alleged or actual infringement of intellectual property rights or other rights
Any liability, debt, or other obligation arising out of or as a result of or relating to this Agreement
The performance of this Agreement
The deliverables provided under this Agreement
Client's breach of this Agreement
Any claim that relates to or arises from any activity related to Client's Website
Any other claim that relates to an act or failure to act by Client
Unauthorized use, access, or breach of Client's Website
Any improper or malicious use of Client's Website

This indemnification obligation shall include attorneys' fees and expenses and shall survive termination of this Agreement.

VII. LIMITATION OF LIABILITY

A. Limitation on Amount of Liability

To the maximum extent permitted by law, Company's liability to Client, Client's agents, beneficiaries, heirs, and/or any party claiming any rights or obligations related to any act or failure to act related to or concerning Company's performance under this Agreement, is limited to the amount paid for services by Client to Company under this Agreement (five hundred fifty ($550).

B. Exclusion of Consequential Damages

Under no circumstances and regardless of legal or equitable theory, whether based in contract, tort, strict liability, statute, regulation, common law, or any other basis, shall Company or any of its officers, directors, owners, members, employees, agents, or contractors be liable to Client or any other party for any special, exemplary, economic, incidental, punitive, or consequential damages, including but not limited to:

Lost profits
Loss of revenue
Loss of anticipated revenue or profit
Loss of use
Lost business
Loss of goodwill
Costs of delay
Loss of data
Cost of replacement services

Company is not responsible for services provided by Client to any third parties, or for the services provided to Client by Wix.com.

C. Disclaimer of Liability for Client's Website

Upon Client's acceptance of website ownership, Client assumes full responsibility for the Website and its ongoing functionality. Company disclaims any liability for technical issues post-ownership transfer, including but not limited to issues related to the domain name, email, hosting, accessibility, security, data breaches, unauthorized access, or any other technical difficulties.

Company's role in the setup process is limited to screen-share guidance only. Ongoing management, troubleshooting, maintenance, and resolution of technical issues rest solely with Client as the website owner.

VIII. NO UNAUTHORIZED ACCESS LIABILITY

Company shall have no liability to Client or any other person for any unauthorized access or use, corruption, deletion, destruction, theft, misuse, or loss of any of Client's or any other person's information, data, applications, or property.

Company is not responsible for any defects or damages to equipment, any data center, or services resulting from:

Client's, Client's agents', or Client's employees' mishandling, abuse, misuse, or accident
Force majeure events
Client's use or provisioning of equipment electrically or mechanically incompatible with services or of inferior quality

Under no circumstances shall Company be responsible for any third-party equipment or third-party software or damages that arise as a result of defects or issues related to third-party equipment or software, including Wix.com services and products.

IX. NO REPRESENTATIONS AND NO WARRANTIES

Company makes no representations, no guarantees, and no warranties to Client. Services furnished under this Agreement are provided "as is" and, unless otherwise expressly stated in this instrument, without representations, guarantees, or warranties of any kind, either express or implied.

To the fullest extent permitted by law, Company disclaims all warranties, express, implied, or statutory, including, but not limited to, implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose.

Company does not warrant that:

Use of software or products furnished by Company or Wix.com will be uninterrupted, error-free, or secure
Defects will be corrected
Products or the server(s) to which access is provided are free of viruses or other harmful components
Client's Website will achieve any particular search engine ranking
Client's Website will generate any specific amount of traffic, leads, or revenue

Moreover, Company makes no representations that hiring Company or utilizing Wix.com services will increase Client's revenue, increase Client's profits, increase website visitors, or generate more clients for Client's business. Company is not responsible for the services, products, and Website services provided to Client by Wix.com. Company only designs an unpublished Website inside Client's Wix.com account based on a template Client chooses.

X. TERMINATION

A. Termination by Company

Company may, at its sole discretion, terminate or limit any or all work outstanding, or any portion thereof, immediately upon written notice (email) to Client at the email address provided by Client.

Upon receipt of notice of such termination, Company shall inform Client of the extent to which performance has been completed through such date and deliver to Client whatever work product and deliverables then exist, as determined by Company in its sole discretion.

Deliverables shall only be provided after full payment for all work performed and any applicable cancellation fees have been received by Company. Client shall be responsible for all work completed through the date of termination, including any reasonable expenses incurred and any applicable cancellation fees. No refunds shall be provided for any payments already made or work completed prior to termination.

B. Termination by Client

Client may terminate this Agreement with fourteen (14) days' written notice (email) to natasha@inspectorwebsitebuilder.com. If Client terminates this Agreement, Client shall pay for all work performed through the date of termination, along with any applicable cancellation fees. Client acknowledges that no refunds will be issued for any payments already made, and any outstanding balance must be paid before deliverables are transferred to Client.

C. Survival of Obligations

In the event of any termination of this Agreement, all obligations and responsibilities of Client shall survive and continue in effect and shall inure to the benefit of and be binding upon the parties and their legal representatives, heirs, successors, and assigns. The termination of any provision of this Agreement shall not excuse a prior breach of that provision.

XI. DISPUTE RESOLUTION

A. Duty to First Discuss Disputes

Company strives to improve each day and values Client relationships. If Client has a complaint or concern arising out of this Agreement about Client's Website or Company's services, Client shall promptly email such complaint to Company at alicia@inspectorwebsitebuilder.com.

Client also agrees that before Client files a lawsuit or any administrative agency complaint against Company, Client agrees to meet with a Company representative in a virtual video conference or in-person meeting for one (1) hour to discuss the complaint and attempt in good faith to resolve the dispute.

B. Mediation

If Client notifies Company of a complaint and the parties are unable to resolve it through the process described in Section XI.A., Client agrees to participate in non-binding mediation with Company before filing any legal action.

The mediation shall take place in Raleigh, North Carolina, and each party shall pay one-half (1/2) of the mediator's fees. The mediator shall be Christy Foppiano, J.D., of Carolina Dispute Settlement Services in Raleigh, North Carolina. If Ms. Foppiano cannot serve as mediator, the parties shall select a mediator from a panel of two mediators selected by the parties from the panel of the Cranfill Sumner Corporation in Raleigh, North Carolina, with the single mediator determined by a coin toss.

C. Class Action Waiver

Any lawsuit under or related to this Agreement shall take place on an individual basis; class actions, representative actions, and collective actions are not permitted.

THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both parties agree otherwise, the arbitrator or court may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

XII. STATUTE OF LIMITATIONS

No action, regardless of form (including in contract, tort, or otherwise), arising in connection with the performance of this Agreement may be brought by either party more than one (1) year after the date of the occurrence on which the action is based.

XIII. FORCE MAJEURE

Neither party shall be liable for any loss or delay resulting from any force majeure event, including acts of God, fire, natural disaster, earthquake, flood, epidemic, pandemic, labor stoppage, war or military hostilities, terrorism, civil unrest, or inability of carriers to make scheduled deliveries, and any payment or delivery date shall be extended to the extent of any delay resulting from any force majeure event.

XIV. NO AGENCY

Company does not undertake by this Agreement or otherwise to perform any obligation of Client, whether by law or contract, except as expressly stated in this Agreement. In no way is Client to be construed as the agent or to be acting as the agent of Company in any respect, any other provisions of this Agreement notwithstanding. Client is responsible for all legal compliance regarding Client's use of Client's Website.

XV. APPLICABLE LAW, VENUE, AND ATTORNEY'S FEES

A. Applicable Law

This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflicts of law principles.

B. Venue and Jurisdiction

If the parties' efforts in good faith to resolve disputes pursuant to the alternative dispute resolution procedures described in Section XI above fail, then the parties agree that the exclusive venue for any dispute arising out of this Agreement shall be in the state and federal courts located in Raleigh, North Carolina, unless federal jurisdiction is mandatory, in which case the exclusive venue shall be the United States District Court for the Eastern District of North Carolina, Raleigh Division.

The parties consent to the jurisdiction of such courts, agree to accept service of process by mail, and waive any jurisdictional or venue defenses otherwise available.

C. Waiver of Jury Trial

In any such action, both parties hereby waive trial by jury.

D. Attorney's Fees

In any such action, the court must award the prevailing party their actual and reasonable attorney's fees and costs.

XVI. GENERAL PROVISIONS

A. Agreement Binding on Successors

This Agreement shall be binding upon and shall inure to the benefit of the parties hereto, their heirs, administrators, successors, and assigns.

B. Waiver

No waiver by either party of any default shall be deemed as a waiver of any prior or subsequent default of the same or other provisions of this Agreement. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

C. Severability

The provisions of this Agreement are severable. If any provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other provision, and such invalid provision shall be deemed to be severed from the Agreement. The invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of this Agreement shall continue in effect.

D. Assignability

This Agreement is personal to Client and may not be assigned by any act of Client or by operation of law unless in connection with a transfer of substantially all the assets of Company or with the prior written consent of Company, which consent shall not be unreasonably withheld. Any attempted assignment in violation of this provision shall be void and of no effect.

E. Integration

This Agreement constitutes the entire understanding of the parties, revokes and supersedes all prior agreements between the parties, and is intended as a final expression of their Agreement. It shall not be modified or amended except in writing signed by authorized representatives of the parties hereto and specifically referring to this Agreement. This Agreement shall take precedence over any other documents which may be in conflict therewith.

F. Headings

The headings used in this Agreement are for convenience only and shall not be deemed to limit or affect any of the provisions hereof.

G. Counterparts

This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument.

CLIENT ACKNOWLEDGMENT

CLIENT HAS CAREFULLY READ AND FULLY UNDERSTANDS ALL TERMS OF THIS AGREEMENT. CLIENT REPRESENTS CLIENT HAS HAD A CHANCE TO REVIEW THIS AGREEMENT WITH LEGAL COUNSEL OF CLIENT'S CHOICE AND THAT CLIENT IS NOT ENTERING INTO THIS AGREEMENT RELYING ON ANY REPRESENTATION OR UNDERSTANDING NOT STATED IN THIS AGREEMENT.

CLIENT'S ELECTRONIC AGREEMENT

By checking the box indicating acceptance of these Terms and Conditions and proceeding with the purchase, Client acknowledges and agrees that Client has read, understood, and accepted all the terms and conditions set forth in this Agreement. Client further acknowledges that this electronic agreement constitutes a legally binding contract between Client and Company, and Client's electronic acceptance serves as Client's signature.

IN WITNESS WHEREOF, the parties hereto, intending to be legally bound hereby, have each caused to affix their hand and seal the day indicating January 2, 2026.